Returns and Exchanges

Returns

All returns must be authorized by email, shop@moskova.com.

Returns must be received within 14 days of you receiving your order. All products returned must be unused and in the original packaging, without any tags removed. Products returned damaged, worn or altered may not be accepted and may be sent back to customer.

Returns are eligible for store credit only.

MOSKOVA RETURNS
1032 W 18th St
Unit B1
Costa Mesa, CA 92627

Include your order number.

Exchanges

If a product is needed to be exchanged, a new order can be placed for the correct item and a simple return of the previous item can be conducted within 14 days of the order date.

Terms & Conditions

All charges related to shipping are your responsibility and are non-refundable. Shipping costs for a replacement item is FREE up to one time per item, however, payment of duty and tax charges is still the responsibility of the customer. Returns are eligible only for store credit. Select items are not eligible for store credit returns. All items sold at a discounted price are final sale. All returns and exchanges must be accompanied by a receipt.

Moskova reserves the right to refuse any returns at any time.

In the event a package is returned by FedEx, your payment will be refunded minus the actual fee of shipping, and we will contact you to confirm receipt.